FAQs
Questions about Primed?
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Find what you need to know about Primed Clinic and how we work
Get in touch
Have a question or want to learn more?
hello@primedclinic.com
+61 2 8000 0000
Sydney, NSW 2000 Australia
Where do I get support if I am having issues?
If you are experiencing any kind of issue, you can reach us on our LiveChat online or on your dashboard. One of our Customer Care team members will be available to assist you during our opening support hours.
How long does a treatment plan last?
Our plans are personalised and the duration is unique to each individual. You will have access to free monthly medical reviews with our clinicians, who are available to support and guide you on your healthcare journey.Our clinicians can tailor and modify your plan on an as-needed basis without any hassle, and at no extra cost.You can opt to cancel or pause your plan at any time.
Why choose Primed?
We have an offering that others do not:
- Free initial consultations
- On-going assessments & consultations included
- Programs tailored to your needs
- Better pricing
- 7-Day Live Chat support
- No lock-in contracts
- No service charges or hidden fees
How do I get started with Primed?
To get started, sign up here and complete a short health evaluation form. Our doctors will determine if compounded alternative healthcare is clinically appropriate for you, and provide you with a plan to help you reach your goals faster. Get Started now.To begin your journey with Primed, click Get Started here, and complete a short health evaluation form. If considered clinically appropriate, our clinicians will review and develop a personalised plan suited to your needs.
What is Primed?
Primed is Australia's easiest to use online platform which connects you to our experienced clinicians for access to treatments and medical programs.
We are passionate about therapies and services for optimisation, performance and overall wellness, providing our patients with the highest standard of care with guidance every step of the way.
No cost. No pressure.
No obligation.
Start in minutes
Create your account, complete a quick health assessment, and book your free telehealth consultation. An experienced clinician will review your goals and guide next steps, if appropriate.
